Archive for the ‘Blog’ Category

Is CRM Dead?

Wednesday, September 20th, 2017

A few weeks ago an article appeared in the media revisiting the notion that CRM is dead. The rationale was that the concept of Customer Relationship Management (CRM) cannot be relevant in an age where the Customer manages the relationship - and not the business. This sparked a debate over lunch ...

Our Mission : Systems that last forever

Tuesday, August 22nd, 2017

At a recent workshop, our MD was challenged with a question - "Why do you do what you do?" After some introspection a common theme from all our staff was that what makes us different is that we aim to build systems that will last FOREVER. Forever is a long time, ...

Travelyst Website Goes Live!

Tuesday, August 1st, 2017

ViaData is very proud to announce the going live of our Travelyst Tour & Travel Operator software website at www.travelystsoftware.com Travelyst caters to the travel industry with a deeply integrated Customer Relationship Management (CRM) component. Travelyst is already managing the incoming enquiries and CRM for nine South African brands and is proving ...

Travelyst Versions and Pricing Model

Thursday, December 1st, 2016

Travelyst Versions and Pricing Model Travelyst is offered as either a “CRM” version or “Premium” version which increases flexibility for the client for both budget and transitioning your business processes into the Travelyst environment. Travelyst CRM comes standard with the main features for enquiry management, customer lifecycle management and quote version management. Travelyst ...

What is Travelyst™?

Friday, November 25th, 2016

What is Travelyst? Travelyst is a cloud-based Travel and Tour Operator business-process software solution that is differentiated by having a very strong integrated travel-oriented Customer Relationship Management (CRM) component. The CRM module delivers functionality similar to stand-alone CRM applications with the added benefit of a deep Travel Agent/Operator focus. Deeply Integrated Travel ...

Travelyst™ has moved house!

Thursday, November 24th, 2016

Travelyst Travelyst, our end-to-end Travel and Tour Operator Business Solution, has moved to greener (and much faster) pastures. For the last 2 ½ years, Travelyst has shared space with our other systems and business applications. It was getting crowded and as a mature application, Travelyst wanted to leave the nest, spread its ...

Travelyst

Thursday, November 17th, 2016

Travelyst Travelyst is ready for prime time! The excitement has been steadily building and now, after nearly 2½ years in development, Travelyst has been released to the market! Travelyst is designed to manage the complete business process of a tour or travel operator, from initial client contact through to sales. With a ...

Travelyst goes mobile!

Tuesday, April 5th, 2016

ViaData has invited a group of Honours students in Information Systems from the University of Cape Town to invest in a project to "mobilise" Travelyst, ViaData's Tour Operator Software. The idea is to improve communication and accessibility with Travelyst end clients (the Traveller) through the use of a Travelyst Mobile ...

Travelyst Mobile Update

Thursday, March 31st, 2016

There are currently no platforms available in which travellers and travel consultants communicate directly with each other to manage a traveller’s documentation, itinerary and other information. Therefore, ViaData came up with the idea of making a mobile application for the front end of their Travelyst Tour Operator Software to achieve ...

Improvement – Security

Wednesday, October 14th, 2015

At ViaData, we use a generic template structure for security in our Catalyst Business Systems Engine for all our systems. For large systems, security access for users can be complex to implement, however for smaller systems with fewer users, or where all users play essentially the same role, it can ...