Sabi Isaacs, Director of ViaData
Director, Business Analysis
Sabi is a business analyst at ViaData, handling engagements with customers and managing implementation onsite, as well as a director of the company.
She has been very closely involved with the two largest accounts, DOLE (global fruit exporter) and Santam (financial services leader). Her responsibilities include analysis, prototyping, managing project deliverables and client expectations, along with testing, training and production support.
Before joining ViaData, Sabi worked at the Resource Centre as a Business Analyst, which dealt with the issuing of insurance quotations, policy administration and claims handling. It had contracted an IT house to develop a system that would support their business initiatives – but it proved to be unstable and inadequate. ViaData was contracted to stabilize the system and take over the design and development efforts. This proved to be a doorway to a new career: Sabi moved from the end user environment to the technology development world, joining ViaData as a Business Analyst for systems implementation.
Previously Sabi worked in financial services as an underwriting manager at General Accident.
She has learned extensively from hands-on-experience in the field, which she has augmented through formal training in Business Analysis through The Faculty Training Institute.
She is married with four children, including a new baby, which takes up plenty of her free time, but manages to get away for a beach camping holiday at least twice a year.