Archive for the ‘Improvement’ Category
Tuesday, August 22nd, 2017
At a recent workshop, our MD was challenged with a question - "Why do you do what you do?"
After some introspection a common theme from all our staff was that what makes us different is that we aim to build systems that will last FOREVER. Forever is a long time, ...
Posted in Blog, catalyst, Improvement, systems development, Vision | No Comments »
Tuesday, April 5th, 2016
ViaData has invited a group of Honours students in Information Systems from the University of Cape Town to invest in a project to "mobilise" Travelyst, ViaData's Tour Operator Software. The idea is to improve communication and accessibility with Travelyst end clients (the Traveller) through the use of a Travelyst Mobile ...
Posted in Blog, catalyst, Improvement, systems development | 1 Comment »
Thursday, March 31st, 2016
There are currently no platforms available in which travellers and travel consultants communicate directly with each other to manage a traveller’s documentation, itinerary and other information. Therefore, ViaData came up with the idea of making a mobile application for the front end of their Travelyst Tour Operator Software to achieve ...
Posted in Blog, catalyst, Improvement, News, systems development | No Comments »
Monday, October 19th, 2015
Every year, the Department of Information Systems at the University of Cape Town holds a Systems Project Expo to showcase their third year and fourth year Systems Development group projects. This varied selection of advanced systems is designed to industry conditions and tackle actual business issues.
ViaData’s Involvement:
The 3rd year shield ...
Posted in Improvement, systems development, Vision | No Comments »
Wednesday, October 14th, 2015
At ViaData, we use a generic template structure for security in our Catalyst Business Systems Engine for all our systems. For large systems, security access for users can be complex to implement, however for smaller systems with fewer users, or where all users play essentially the same role, it can ...
Posted in Blog, catalyst, Improvement, systems development | No Comments »
Wednesday, September 16th, 2015
Grid display
Users asked us to create an export functionality for grids to be exported to Excel. We felt this was an important part of our continuous improvement program for both our Web clients and our Windows clients and so we put our heads together to solve the problem.
Our grids of ...
Posted in Blog, Case Study, catalyst, Improvement, systems development | No Comments »
Monday, August 17th, 2015
We had a problem where user manuals were taking a colossal amount of time and effort to create and write, especially if they included screenshots (which we had to mark-up). This way of doing things required someone who had an excellent grasp of English and who also understood the inner ...
Posted in Blog, business analysis, Case Study, Improvement | No Comments »
Monday, May 25th, 2015
This story is about our Travel Industry CRM (Customer Relationship Management) system, Travelyst and how we improved the system and delighted the client in the process…
The system provides a mechanism for travel consultants to build a detailed travel itinerary for customers. It supports a fairly generic processing of lines on ...
Posted in Blog, business analysis, Case Study, catalyst, Improvement, systems development | No Comments »
Wednesday, May 20th, 2015
We at ViaData were feeling the pinch of projects, where we would get the impression that we were not nailing our time schedules down as they should be and hence there was room for improvement. We attributed this to various factors including:
Answering incoming emails
Telephone calls
Requests from other team members
Visits from ...
Posted in Blog, business analysis, Improvement, Vision | No Comments »
