Archive for the ‘business analysis’ Category
Monday, August 17th, 2015
We had a problem where user manuals were taking a colossal amount of time and effort to create and write, especially if they included screenshots (which we had to mark-up). This way of doing things required someone who had an excellent grasp of English and who also understood the inner ...
Posted in Blog, business analysis, Case Study, Improvement | No Comments »
Monday, May 25th, 2015
This story is about our Travel Industry CRM (Customer Relationship Management) system, Travelyst and how we improved the system and delighted the client in the process…
The system provides a mechanism for travel consultants to build a detailed travel itinerary for customers. It supports a fairly generic processing of lines on ...
Posted in Blog, business analysis, Case Study, catalyst, Improvement, systems development | No Comments »
Wednesday, May 20th, 2015
We at ViaData were feeling the pinch of projects, where we would get the impression that we were not nailing our time schedules down as they should be and hence there was room for improvement. We attributed this to various factors including:
Answering incoming emails
Telephone calls
Requests from other team members
Visits from ...
Posted in Blog, business analysis, Improvement, Vision | No Comments »
Wednesday, August 26th, 2009
Here at ViaData we need people who have what it takes to become extraordinary Business Analysts.
In fact, we're looking for ViaData Alchemysts*.
(* - An Alchemyst? We have an amazing Business Systems Engine we call Catalyst, but for it to make SysDev magic it needs extraordinary Business Analysts - we ...
Posted in business analysis, catalyst, data modelling, jobs, systems development | No Comments »